As you are all no doubt aware, the potential exists for Canada Post to go on strike on Thursday June 2nd at midnight. In anticipation of strike action HipSaver Canada will be shipping via Fed-Ex. We currently have the capability to ship Express and as of tomorrow (June 1) we will be able to ship Ground which is what we will use as our default shipping method. We have stopped shipping via Canada Post as of today in order to minimize shipments being stuck in warehouses for the duration of any strike.
Individual customers:
During any strike action we will not be able to accept payment via cheque or money order as there is no way for customers to get those to us. VISA and MasterCard will be the only acceptable payment methods that allows us to ship to individual customers.
Facilities:
Facilities will be able to continue using their existing accounts with us. We would expect that facilities would make arrangements for EFT payments or corporate credit card account payments so that they are able to keep their account balances current.